FAQ
Do you ship to my country?
Probably. If you make an order and we’re unable to find a shipping option for your country, you will get a full refund.
Will I have to pay taxes / customs fees?
If taxes (VAT etc) apply, then you will see them in the shop before finalizing your purchase.
Customs fees will depend on the rules in your country. KontinuumLAB has no control over this.
When will my order ship?
If all materials are in stock, your order will ship within a couple of days.
If some materials are currently out of stock, then lead times of between 2 and 4 weeks might occur. This will be stated in the shop.
Why is the KLIK not cheaper?
Hey, it’s not that expensive, considering what you can do with it.…
The KLIK was developed primarily as a teaching tool for the KontinuumLAB workshops. Clients who book workshops can purchase the KontinuumLAB Instrument Kit at a much lower price.
Also, the KontinuumLAB is currently a one man company, and everything is made in small batches, and hand soldered and assembled by that one man.
Do you have educational discounts?
The KLIK is first of all a teaching tool, so of course there is an educational discount. BUT… For now the discount is only available to those who actually book a KontinuumLAB workshop.
You can book an online workshop through the webshop, which will give you access to the cheaper kit. Doesn’t matter if you book an individual workshop just for yourself, or if you get together all the teachers in your school, or your 8 kids, the price per session is the same. For each session, you can purchase one KLIK at the reduced rate.
Can I return the KLIK?
Returns can be made within 90 days of purchase. Returns are only accepted for kits that are unopened and in good condition. The original payment method minus shipping will be refunded. Send an email with your order number, stating that you want to return your KLIK, and you will receive a return address.
How can I book a KontinuumLAB “in-person” workshop?
The “live” workshops can not be booked through the webshop. Send an email through the contact page with your specific needs, location and other info and we’ll take it from there. Kits purchased through this option will be delivered in person on the day of the workshop.
Do you sell sensor material such as dupont cables or thumb tacks?
We don’t currently offer these materials, but the kit itself comes with lots of each. Dupont cables can of course easily be purchased online. For the thumb tacks, if you plan on plugging them into dupont cables (like mentioned in the manual), they need to be thin. Don’t get fancy expensive ones. They have a thick pin which will break the cable connectors.
Can I buy just the breakout board, and why would I?
Yes. You can buy the expansion pack, which contains a breakout board and extra sensors. The Teensy microcontroller is the most expensive single component of the kit, but as it can be transferred between breakout boards, you can make several instruments, each using just the breakout board, and then plug the Teensy itself into each instrument when you want to use it.
Can I use my own Teensy 3.2 with the KLIK breakout board
In theory yes, BUT!
For battery power, you have to cut the 5v trace between the pads on the back of the Teensy board to protect from reverse voltage. If you don’t know what that means or can figure it out by searching online then you should NOT attempt this.
The code for the KLIK-2 is not currently available online. As was the case with the KLIK-1, the full KLIK-2 code will be shared once the next iteration is published (the KLIK-3). There are not currently any plans for this, but it will probably happen at some point
What operating system can I use with the KLIK?
When using the KLIK as a MIDI controller, you can use it with any MIDI capable synthesizer, Windows, Mac, Linux, it doesn’t matter. When using the on board audio, you don’t need a computer at all.
Can the KLIK be used to create <insert instrument> ?
If you know how to program the Teensy chip using Arduino, then you can use the KLIK breakout board, with its inputs, battery power circuit and audio output to make whatever instrument you can dream up.
If you don’t, then you will “only” be able to make any one of the preprogrammed instruments
Can I make more fancy instruments, instead of using cardboard?
Yes! The cardboard / thumbtack examples represent the simplest way to make each instrument, with no soldering and no complex tools. But you can get as fancy as you want in the construction. For ideas on taking the KLIK instruments to the next level, you should check out the KLIK videos on the KontinuumLAB YouTube channel. They contain many design ideas, including various materials for capacitive sensors and instrument body parts. Once you learn the basic techniques, nothing is stopping you from using other materials like wood, plastic, 3d-printing etc.
Why are the samples for the <insert instrument> not higher quality?
Because of space restrictions. The chip in the KLIK has its limitations, and it has to hold sounds for all of the instruments.
Because The KLIK uses the minimum circuit for audio, which is the Teensy chips DAC output itself with a couple of capacitors, instead of an external sound generator.
If you want higher quality sounds, then you can of course connect the KLIK instruments to a MIDI capable synthesizer to use your own high quality samples.